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TCN COO Dave Bethers Honored as Utah Business SAMY Award Winner
…is scheduled for January 23, 2015 at the Grand America Hotel in downtown Salt Lake City, Utah. For more information and to see the complete list of winners, visit: http://www.utahbusiness.com/events/view/samy_awards_2014….
Read moreTCN Announces Voice Analytics Enhancements for its Advanced Contact Center Platform, TCN Operator
…criteria can be set up to flag instances where agents are not saying specific statements required with certain compliance standards. To learn more about TCN’s Voice Analytics features, visit https://www.tcn.com/call-center-solutions/voice-analytics/…
Read moreShortlist announced for Credit Strategy Awards 2023 with TCN, shortlisted for Best Technology Provider
…whole company,” he said. For more information about TCN, visit www.tcn.com or call +40 31 631 8791. Media Contacts: TCN UK & Europe Catherine Buckley Phone: 07967 581205 Email: catherinebuckleypr@gmail.com…
Read moreContact Centre Solution TCN Wins New Client Apa Prod and Helps Set Up Its Customer Care Centre
…was quite complex, as Apa Prod is a client that needed a lot of functionality, which they found with the TCN Operator platform. It can make calls, communicate via chat,…
Read moreTCN Announces Partnership with Debt$Net® to Offer Integrated Telephony Services
…the field, Debt$Net® collection software has satisfied the debt recovery requirements for over 1,000 companies specializing in Retail, Commercial, Medical, Receivables Management, and Check Collections. For additional information, visit www.debtnet5.com…
Read moreTCN Operator Named a Finalist in CRN’s 2021 Tech Innovator Awards
…call center. For more information about TCN Operator, click here. For more information about the awards program and to view the full list of finalists and winners, go to: https://www.crn.com/rankings-and-lists/ti2021.htm?itc=refresh…
Read moreGlobal Cloud-Based Call Centre Software Provider TCN More Than Doubles Its UK Client Base In Just Nine Months
…has global data centers and offices worldwide, including the USA, Canada, India, Germany and Australia. For more information about TCN, visit www.tcn.com or call TCN UK at +44 (0) 800-088-5089…
Read moreTCN Operator Wins a 2021 Contact Center Technology Award Presented by CUSTOMER Magazine
…company helping clients build communities in print, in-person and online. “At TCN, we strive to be at the forefront of innovation and we’re thrilled to have TCN Operator receive this…
Read moreWorkforce Management and Optimization for Call Center Managers
…This helps you easily identify optimal staffing levels and pinpoint opportunities for training without all the cumbersome, time consuming, and sometimes costly analysis. Is TCN right for your business? Download…
Read moreIntegration and Automation
…Software Compliance and Data Management Learn More Intelligence, Reporting and Analytics Learn More Workforce Engagement Learn More Integration and Automation Learn More Integrated Infrastructure Learn More Omnichannel Communications Learn More…
Read more4 Inbound Call Center Software Features that Shorten Handle Time
…on Business Intelligence (BI). It details how a unified system of data will: Save time. Stay in compliance. Predict, evaluate, and identify next steps. Download the free BI report today!…
Read moreTCN Selected As Top 6 Predictive Dialer
…the complete article here and here. Boosting Your Right-Party Contact Rate Understand your agency’s compliance efforts with state and federal regulations and what your official comfort level is with regard…
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