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…the cost of every call made in real time. That way each business can monitor costs to assess if call campaigns, employees and prodecures are effective and cost-efficient. Is it…

…help further TCN’s presence and expertise within the contact center community. Before Global Connect, Darrin worked at various companies, including Swift Transportation, a multi-billion-dollar transportation company as a Senior Financial…

…Overall, 67 percent of companies end up either dead or become self-sustaining and less than one percent of start-up companies ever develop into a “unicorn.” In an effort to evade…

…that effective patient communication is easy, cost-effective and efficient, which is a tall order for most organizations. In fact, a recent survey found that patients rank greater communication with their…

…company’s representatives. What can I do to stay compliant? There is a lot to think about when it comes to compliance, but with Reg F, you need to make sure…

…to ensure customer satisfaction, it’s essential to be proficient in each form of digital communication offered. Catering to customers: Streamline communication channels Juggling different platforms for various digital communications can…

…various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit www.tcn.com or follow on Twitter @tcn….

…career advancement. This achievement is a testament to our dedicated, hardworking employees who continue to drive the success of our growing business.” The Salt Lake Tribune’s Top Workplaces list is…

…contact center software, you might be compliant today, but non-compliant tomorrow. It saves time, money, and stress. By embracing an automated, constantly current, state-of-the-art software solution to handle the majority…

…was named an industry Product Challenger Download Report A single interface for all channels Omnichannel communication solutions make your agents more available than ever, giving your consumers the opportunity to…

…to Call Center Regulations,” a free guide that every manager needs right now. Download the free guide right now to get up to speed on everything TCPA compliance-related and beyond!…

…to Pay Tracked, No Answer, Answered but Hung Up, Cost per Active Individual Call, Real-Time Cost per Active Call Total, Agent Dashboard, Operational “Big Picture” Dashboard, Quick Stats Overview Dashboard,…

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