TCN Celebrates 25 Years of Innovation, Growth and Excellence
St George, Utah, July 22, 2024 –TCN, Inc., a global leader in cloud-based contact center solutions for accounts receivable management (ARM), healthcare providers, enterprises, contact centers and BPOs, proudly celebrates a remarkable milestone: 25 years of unwavering dedication, groundbreaking innovation, and unparalleled service in the call center software landscape.
Since its founding in 1999, TCN has been at the forefront of revolutionizing the CCaaS industry. Over the past quarter-century, the company has consistently demonstrated its commitment to excellence, innovation, and client satisfaction. With a relentless focus on pushing boundaries and embracing emerging technologies, TCN. has continually evolved to meet the ever-changing needs of its clients and the market.
“Reaching the 25-year mark is a testament to the hard work, dedication, and vision of everyone at TCN,” said Terrel Bird, CEO of TCN. “We are incredibly proud of the journey we’ve undertaken over the past two and a half decades. From our humble beginnings to becoming a recognized leader in the call center industry, it’s been an extraordinary journey filled with growth, challenges, and triumphs.”
TCN has achieved numerous awards and accolades throughout its journey, solidifying its position as a trusted partner and innovator. The company’s commitment to excellence has been recognized for years through trusted organizations such as the Stevie Awards, TMCnet, and Customer Magazine.
Additionally, TCN hit a major milestone in being recognized by ISG as a Product Challenger in the ISG Provider Lens™ CCaaS Global Report, two years in a row, for its powerful and scalable platform.
As TCN celebrates this momentous occasion, it remains steadfast in its commitment to delivering innovative solutions, fostering meaningful relationships, and driving positive change within its industry. Looking ahead, the company is poised to embark on its next chapter of growth and success, leveraging its rich legacy, talented team, and unwavering dedication to excellence.
“At TCN, we believe that the partnership between our amazing customers, dedicated team members and innovative solutions is the distinguishing characteristic that drives our commitment to exceed expectations and provide value, earning your business every day,” added Dave Bethers, Senior VP of Revenue Enhancement and Product at TCN. “We are deeply grateful for the contributions of our clients, employees, and partners over the past 25 years and look forward to continued success and growth together.”
TCN is grateful for its remarkable journey and for the countless individuals and organizations that have contributed to its success story. Here’s to 25 years of excellence and many more years of innovation, growth, and success.
To learn more about TCN and its impact on the contact center software industry, listen to the new episode of TCN’s CloudCast featuring Jesse Bird, CTO and Co-founder of TCN.