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Phone Number Registration

Establish trust in each connection you make

Protect your business from being improperly classified as fraud or scam through registration of your phone numbers and the certification of your organization as a trusted caller.

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Why register your numbers?

TCN provides your business with a one-stop shop for visibility and control over your phone number registration. Get certification and registration across the top four carriers and analytics engines — all in one combined view of call labeling across the ecosystem.

Improved delivery

Ensure your phone calls are delivered by telling people it’s you calling.

Easy to
use

Streamline certifying and registering your phone numbers.

Bad
actors

Protecting your calls makes it harder for bad actors’ calls to get through.

Connect with more customers

Register your numbers to improve the accurate presentation of your calls and prevent default blocking at the carrier level. Through identity verification, your business can proactively prevent scam and fraud labels from being associated with your phone numbers.

Certify with certainty

Get your organization’s status certified as a verified caller across the ecosystem by completing a compliance-based certification process to vet and validate your identity.

Safeguard and fortify your brand

Trusted Calling Party

By proactively identifying your organization as a trusted calling party, you can ensure you’ve taken the right steps to comply with STIR/SHAKEN authentication requirements.

STIR/SHAKEN

The framework introduced by the FCC will serve as a standard to prevent fraudulent and unwanted calls while assigning a certificate of authenticity to each call.

What Can Stir/Shaken Do?
  • Help identify harmful robocalls
  • Validate that the number is real, in use, and not stolen
  • Authenticate the out-pulsed number
  • Protect calls by making it more difficult for bad actors to call

Lost on STIR/SHAKEN? Take a look at our guide.

Easily manage new SMS and phone number registrations

You can have ongoing visibility of your numbers through the management platform and not only get insight into how your numbers are being labeled, but have the ability to mitigate those labels and adjust your dialing practices. Additionally, North American wireless carriers now require specific types of SMS numbers to be registered to help control unwanted SMS messages, and TCN can help you do that.

What our clients are saying

“One of the things that we love most about TCN is how easy and clean the Operator platform is. Our contact center agents can quickly navigate calls and accounts — it’s intuitive. Right from the beginning, our implementation team has stood by our side and provided us with a level of customer experience you won’t find anywhere else.”

Tom Oldani

President, CEO | Arbor Professional Solutions

Discover new levels of contact center efficiency